Carlos Abler of 3M Asks B2BMX Attendees: Can Marketing Save the World?

For many B2B marketers, it can be so easy to get caught up in the day-to-day tactics of marketing to where we don’t take the time to pause and ask ourselves: Can marketing save the world?

To help us answer that question, Carlos Abler, Leader of Content Marketing & Strategy at 3M took the stage for a keynote at the B2B Marketing Exchange conference in Scottsdale, AZ.

In his keynote, Carlos shared a variety of ways that B2B marketers can approach marketing differently to increase their impact on customers, prospects and the world. Below are some of the key takeaways.

3 Ways Marketing Can Save the World

Marketers as Publishers

In the 21st century, it’s no surprise that the internet has become THE location for conducting business. We know that the majority of customer relations are done through content. Why? The internet allows consumers to self-serve.

We also know that if your B2B brand isn’t there to answer the questions of your prospects, someone else will, and therefore win the business.

And while it’s essential that brands become publishers as a means to provide excellent content and have a presence, it’s an incomplete approach and one that finds marketers stuck.

Why Are We Stuck? Today’s marketers are finding themselves in a black hole of sorts. They continue to pump content into the void. Even when deploying a mix of great tactics, something is missing.

Successful Brands Looking Outside of Business for Inspiration

One of the best frameworks for brands to follow for profitability actually doesn’t come from businesses at all says Carlos. He shares that it will become inevitable that brands learn social entrepreneurship and how it can help guide their business.

Social entrepreneurship is defined by Wikipedia as the use of start-up companies and other entrepreneurs to develop, fund and implement solutions to social, cultural, or environmental issues.

Brands that have followed this model have time and again seen an increase in exposure, awareness and ultimately: leads.

AmEx Open is a great example of an organization that provides valuable insights for their customers and prospects, without creating content that is hyper-focused on their product. They’ve won numerous awards and increased business substantially by creating a community of connected professionals looking to solve common business problems. In fact, it’s their number one source for their small business credit division according to Carlos.

Kraft is another company that is successfully targeting and inspiring their audience to come back again and again to binge on their content (and recipes). In fact, Carlos shared that their online community generates a staggering 19.5M monthly users.

Making The World Better Through Sustainable Development Goals

Over the years, the United Nations has developed a list of 17 goals that are focused on sharing a blueprint of peace and prosperity for people and the planet. Here is the full list of goals from the United Nations website:

There is a large number of enterprise, mid-sized and small businesses that have started to rework their infrastructure to make these goals an integral part of their brand.

One example of such a company is enterprise brand SAP.

Recently, our team partnered on an influencer-driven content program with SAP to highlight three of those core pillars including:

  • Gender Equality
  • Safe Supply Chain
  • Global Education

As a part of this program, we reached out to business leaders and activists supporting these key pillars and included them as part of a podcasting interview series. The whole interactive experience can be found on the SAP website.

Are You Ready to Save the World?

So how exactly can content marketing save the world? According to Carlos, brands that internalize a framework model for how to help and empower people will be the brands that make the best content that exists on the planet while meeting measurable business goals.

For more live updates from the conference, you can follow @TopRank, @leeodden, @azeckman and @CaitlinMBurgess on Twitter. In addition to speaking and tweeting, team members from TopRank Marketing will be live blogging sessions (like this one) throughout the conference so be sure to follow the blog for more.

Disclosure: 3M is a TopRank Marketing client. 

How B2B Marketers Can Make the Most of Interactive Content Tools

How to Make the Most of Interactive Content Tools

How to Make the Most of Interactive Content Tools

Informative. Engaging. Entertaining. Inspiring. Interactive content is a rising B2B marketing star, allowing brands to break free of their “boring-to-boring” reputations to give their audiences bold, beautiful, badass experiences.

And to make it increasingly easy for B2B content marketers to deliver those interactive experiences, interactive content tools—from simple web-based tools to robust platforms—have proliferated.

But here’s the thing: From upping marketing efficiency to collecting unique audience data insights, the beauty and utility of many interactive content tools extends well beyond content creation and delivery.

So, if you truly want to make the most of your interactive content investments, you should take care in making the most of your tools of choice. How? Here are a few tips.

#1 – Take advantage of templates to boost efficiency.

You’re busy—and so is your graphic designer or design team. And unfortunately, when you’re strapped for time and resources, content innovation can take a back seat and the “static-only status quo” lives another day.

But you don’t have to build an interactive content asset from the ground up. Interactive content tools come stacked with templates—most of which can be optimized and customized for your brand and audience. By leveraging templates, you can maximize efficiency and get content in front of your audience faster.

For example, Ceros—which is a more advanced interactive content tool—offers a template gallery that includes templates for case studies, content hubs, eBooks, infographics, lookbooks, short- and long-from quizzes, and the list goes on.

Ceros Templates

Example of Ceros Template

In addition, some interactive content tools give you the ability to create your own templates, which is an excellent feature to take advantage of if you’re creating a content series or if you’d like specific design elements to be the same throughout every piece you create.

SnapApp, which now bills itself as lead qualification platform for marketers, is a great tool for creating interactive quizzes. And the SnapApp team offers a super simple five-step process for creating a template.

Creating a SnapApp Template

#2 – Make use of resources to curb the learning curve.

Regardless of simplicity or complexity, every tool has a learning curve. But the good news is that some interactive content tool makers don’t skimp on learning resources. This means you or your design team can get the on-demand resources you need to create great content more quickly.

For example, Webflow, which is a platform that allows you to design, build, and launch responsive websites (complete with animations and interactions, of course) without bothering your web development team, has an impressive learning platform dubbed Webflow University.

The educational portal is complete with tons of video course and tutorials to get you started and make the most of the tool. They also have a robust blog and a forum for users to ask questions and share best practices.

Webflow University

As another example, Ceros Educate is a dedicated learning portal, featuring courses for designers who are just getting started or need a refresher, as well as a plethora of articles that detail specific functions and features. There’s also a collection of resources for developers.

Ceros Educate Resource Hub

Finally, even Qzzr, which boasts an extremely simple interface, offers a learning and support resouce featuring advice and insights from its team.

Qzzr Resource Hub

#3 – Leverage integrations to enhance visibility, insight, and lead gen and nurturing.

Whether you’re embedding a quiz in a blog post or creating a content resource hub, interactive content tools are designed to make it easy for you to deliver experiential content on your owned channels.

And the good news is that most tools offer some unique analytics capabilities so you can understand how users are interacting with your content. For example, Ceros provides all the basic KPIs such as visitors, opens, and pageviews, as well as engagement metrics like time spent and interaction clicks. The tool also track inbound referrals, social shares, video plays, and outbound link clicks.

But the even better news is that some tools boast integrations that makes it easy to connect data and information with various CRM, marketing automation, email marketing, and analytics platforms. This not only gives you a more holistic view of how interactive content perform as compared to other types of content assets, but can also streamline lead gen and nurturing, and the sales process.

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via GIPHY

For example, SnapApp integrates with: HubSpot, Marketo, Oracle Marketing Cloud, Pardot, Salesforce, Adobe, and Act-On. As for Ceros, integrations include: Marketo, HubSpot, Eloqua, Google Analytics, and Google Tag Manager. In addition, Qzzr supports webhooks and third-party integrations such as Zapier to send quiz data such as email addresses, scores, and outcomes to a variety of CRM and SaaS tools.

Put Interactive Content Tools to Work for You

There’s no doubt that interactive content tools are designed to help you deliver a great end-experience for your audience. But to really make the investment worthwhile, take advantage of the unique features and benefits each tool offers so you can maximize efficiency, minimize the learning curve, and streamline data collection to improve your marketing and sales efforts.

How are B2B brands using interactive content? Check out these seven examples of interactive B2B content to find out.

Attending B2B Marketing Exchange in Scottsdale, AZ from Feb. 25-27, 2019? Attend Lee Odden’s session to learn how interactive influence content can help you break free of boring B2B.

The post How B2B Marketers Can Make the Most of Interactive Content Tools appeared first on Online Marketing Blog – TopRank®.


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