Trust in Marketing: How to Build Influence with the C-Suite and on the Street with Customers

80% of CEOs don’t trust marketers. And yet 91% of CEOs do trust CIOs and CFOs Ouch! In addition to the many challenges marketers are currently facing with the COVID-19 pandemic and overall social change, a study by Fournaise Group found that CEOs felt marketing was not meeting expectations, causing a lack of confidence. Whether …

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Third-party vs. In-house Delivery: A Guide to Informed Choice

 Image credit: Robert Couse-Baker Before all else, gratitude to every delivery person, whether in-house or third party, doing the essential work of keeping households safer and supplied in these times. I’m dedicating today’s column to the manager of a nearby Sprouts grocery store who personally drove my order to my door when an Instacart …

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