A brand new journey administration platform designed for SMEs and constructed
on AI know-how has been launched by Company Traveller.
The Melon platform has been developed in-house by the SME
specialist, a part of the Flight Centre Journey Group. Melon makes use of
synthetic intelligence to “take away the frustration usually related when
looking out through a number of websites, serving up a wide range of selections primarily based on realized
behaviours to align with firm journey insurance policies and programme objectives, whereas
taking traveller preferences and loyalty affiliations into consideration”, the corporate
Melon permits managers to manage journey choices by setting
personalised algorithms and particular person spend ranges and gives customers with a breakdown
of spend, alongside dashboard evaluation of vital KPI metrics in real-time.
The platform additionally affords real-time steering on journey
restrictions, danger alerts and worker monitoring.
Andy Hegley, Company Traveller’s UK common supervisor mentioned:
“Throughout this era of pause, we listened to our prospects to develop a subsequent
technology digital expertise that fuses wealthy content material supported by our
trademark devoted and personalised service.”
Hegley added: “Whereas the federal government has just lately taken a lot
want steps to simplify journey necessities for these leaving and coming into the
UK, it’s nonetheless tough to maintain observe of the most recent developments throughout the
world. Melon ensures our prospects are knowledgeable and conscious at each step of
their reserving journey. And whereas travelling, assistance is all the time an instantaneous away
whether or not through Melon’s AI cellular chat perform or the skilled help of our
agent help workforce.”
The platform is being rolled out to current prospects and can welcome new sign-ups within the UK from early 2022.
The Melon platform can be showcased at Business Travel
Show Europe on 30 September and 1 October, 2021 at London’s ExCeL.